Customer Relationship Management systems

​In this Nonprofit Datafolk Club workshop we'll be chatting about Customer Relationship Management - namely the systems we use for this.

​​​Participants will be invited to discuss the following questions in small groups:

• ​​​Do you have a CRM system? If so, what does it do well and not so well? If you don't have a CRM, why not? Do you want one? What are you doing instead?

• ​What is the most important thing for a CRM to do well?

• ​What have been your key challenges in implementing and/or using your CRM? (If you dont have a CRM, what are the barriers to getting one?)

​​​Please note that our Nonprofit Datafolk Club events are a workshop environment where people are expected to be on camera and actively participate.

About our Nonprofit Datafolk Club

Our Nonprofit Datafolk Club is a friendly group of like-minded data folk working in or with nonprofits. Every month we get together online for a free interactive workshop to share expertise, ask questions and discuss anything data-related.

What’s more, it’s free.

Previous attendees have said:

​"What I like most about Nonprofit Datafolk Club is its relaxed and friendly nature."

​"The format is good and the topics are always interesting."

​"It was useful to speak to people from other organisations to hear what they are doing. Talking about the challenges we're facing here was helpful and I came away with a clearer understanding of our position."